N° 02 / Work — Project SAM

An agent that runs the inbox — filtering, drafting, booking, chasing — so a business owner reads three lines a day, not three hundred.

Client
Project SAM
Year
2026
Scope
Agent-controlled inbox management
Services
AI Agents
Status
In production

Context

The owner of a small business runs the inbox in stolen moments. Quotes sit there for three days because nobody chased them. Bookings get missed because nobody read past page two. Spam crowds out the message that mattered. And the calendar lives in a different tab — so the booking that should have taken a minute takes ten.


Approach

Project SAM is an agent — Hermes, running on GPT-5.5 — that takes the inbox as a job, not a feed. It's briefed on the business it works for: opening hours, pricing, what counts as a quote, what counts as spam. From there, it earns its keep five ways.

Spam and noise are filtered out. What remains is summarised once a day to Slack or Teams, in three lines. Replies are drafted in the owner's voice and presented for approval; the trusted patterns can run as auto-send instead. Appointments are booked against the owner's live calendar — no double-bookings, no back-and-forth. And quotes sent without a reply for three days get chased automatically.


Outcome

The inbox stops being a job. The owner runs the business; SAM runs the email. Nothing important falls through, nothing trivial reaches the human, and the quotes that need chasing get chased.


Stack
  • OpenAI GPT-5.5

Packages

Available as a productised offer — three packages, AI usage included, no token billing. See packages and pricing →


N° 07 / Contact

Tell us what you're trying to build.

A short brief is enough to start. We read every enquiry ourselves and reply within two working days.

Coordinates
Kola Solutions Limited
Office 1426, 3 Fitzroy Place
1/1 Sauchiehall Street
Finnieston, Glasgow
Scotland G3 7RH
55.8655° N · 4.2809° W

[email protected]
Company no. SC781583